Privacy Policy

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Your Data and GDPR

We value your privacy and handle your data in accordance with the European General Data Protection Regulation (GDPR).


Summary

This privacy policy will explain how our organization uses the personal data we collect from you when you use our websites.

What data do we collect?

Coverpoint RCM collects the following data:
Personal identification information (Name, email address, phone number, etc.)
...other data...

How do we collect your data?

You directly provide Coverpoint RCM with most of the data we collect. We collect data and process data when you: Register online or place an order for any of our products or services. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email. Use or view our website via your browser’s cookies. Contact us directly via phone or online chat. Coverpoint RCM may also receive your data indirectly from the following sources:

How will we use your data?

Coverpoint RCM collects your data so that we can: Process your order and manage your account. Email you with special offers on other products and services we think you might like. As a client we will use the data to market your product(s) or service(s) on social media websites. If you agree, Coverpoint RCM will share your data with our partner companies so that they may offer you their products and services. [List organizations that will receive data] When Coverpoint RCM processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Coverpoint RCM securely stores your data on the AWS cloud in data centres located in The Republic of Ireland. Data is stored in encrypted format using industry standard encryption algorithms. Coverpoint RCM will keep your personal data for 5 years. Once this time period has expired, we will delete your data by physically deleting the information from our databases and archives.

What are your data protection rights?

Coverpoint RCM would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request Coverpoint RCM for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Coverpoint RCM correct any information you believe is inaccurate. You also have the right to request Coverpoint RCM to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Coverpoint RCM erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Coverpoint RCM restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Coverpoint RCM’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Coverpoint RCM transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.

If you would like to exercise any of these rights then
call us on +32 2 585 53 43
or email us at dpo@coverpointrcm.com
or write to us:
Square de Meeûs 35
1000 Brussels
Belgium.